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Mar 04, 2008

Customer Engineer, Applied Materials

Position Purpose

  • Work with autonomy, determine own methodology, and regularly use creativity.
  • Supervise small CE group and engage in the system
  • Start up, warranty, service, retrofit and system productivity improvement activities and lead the customer meeting/training and prepare the report for customers and support sales

Responsibilities:

  • Ensure system performance and customer satisfaction within assigned site.
  • Instruct customers in the operation and maintenance of systems.
  • Tier I, II capability and Tier I >1 tool type.
  • Handle complex troubleshooting.?
  • Demonstrate technology ability to represent dedicated site team, handle product weekly review with customer effectively communicate and convince customer from engineer up to section level technically.
  • Certified HW of multiple tool type.
  • Tier II certification.
  • Help managers to develop and certify junior CE in account, be able to deliver? TTC training to internal team and customers.
  • Review TSL, responsible for new parts technical promotion and qualification
  • Ensure product safety/quality issue timely reported and escalated.

Job Specifications:?

  • Presentation & communication skills
  • Leadership skill
  • Instructing ability
  • Project management skill
  • Good problem solving skill
  • Good command of English
Education and Experience:
  • College degree or equivalent;
  • More than 6 years of relevant working experience or 4 year direct experience in Semiconductor industry

How to Apply:
If you are China employee and have interest in applying for this position, please refer to the Job Bid Policy for China and complete the Job Bid Form. ?If you are an employee of Applied Materials in another location outside China and have interest in apply for a position, please refer to the Job Bid Form. Send your English resume and Job Bid form to:

Recruiter
amc_recruitment@amat.com
The subject field of your email must include Job Title and PR number.

EEO:

Applied Materials is an Equal Opportunity Employer committed to diversity in its workforce.



Company name: Applied Materials · Location: Shanghai, · Job ID: # CL0278043